2020-2021 Incoming Board Chair, Seattle Metro Chamber
President, Kaiser Permanente Washington
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Susan Mullaney is the president of Kaiser Permanente Washington, which was established Feb. 1, 2017, following Kaiser Permanente’s acquisition of Group Health Cooperative and its subsidiaries. Mullaney led the integration planning for the acquisition. In her role as president, Mullaney leads the nonprofit health plan, which provides high-quality affordable health care to more than 700,000 members in Washington.
Mullaney previously served as chief operating officer and vice president of hospital operations for the Kaiser Permanente Northwest Region where she was accountable for operations at two hospitals and the region’s networks and ambulatory surgery centers. Mullaney began working at Kaiser Permanente in 2008 as a hospital administrator at Sunnyside Medical Center near Portland, Oregon.
Mullaney serves on several local boards of directors, including Challenge Seattle, Washington STEM, the Seattle Metropolitan Chamber of Commerce, Washington Roundtable, Washington Healthcare Forum, and Saltchuk. She was also appointed to the Governor’s Career Connect Washington Task Force.
Mullaney received a master's degree in health care policy and management from the University of Massachusetts, Amherst, and a bachelor's degree from Eastern Connecticut State University. She is a member of the American College of Healthcare Executives and represents Kaiser Permanente at the International Federation of Health Plans' Executive Development Programme, which includes a respected cohort of global health care leaders.